Q.  Can I watch the webinars at a later date?
A.  ALL OUR WEBINARS ARE RECORDED AND AVAILABLE FOR PURCHASE IN OUR LIBRARY.   If you have a conflict on the day of the webinar, you can still sign up, the recorded webinar will be available to view the day following the live session.  If you have any questions from the webinar you can email us at webinars@quantumcampus.com and we will do our best to get them answered for you.

Q.    What if I am having TECHNICAL DIFFICULTIES joining the live webinar?
A.   If you have any technical difficulties please call GoToWebinar Technical Support at 866-263-6317

Q.  How do I BUY/PURCHASE a webinar?
A.  Click the “Purchase Now!” link next to the picture of the presenter.  You will then go to a web page containing a webinar description.  Click the “Buy Now” button and you will be taken to another page fill in name, credit card #, address city, zip code.  Click submit payment.  If you have any problems with payment please call 414-588-1568, and we can help you through it.  You will receive a confirmation email from PayPal.

Q.  What HAPPENS AFTER I PURCHASE a webinar from Paypal?
A.  After you purchase the webinar you will:

• 1.  Receive a Confirmation Email from Paypal Immediately.
  2.  Receive an Email from Quantum Campus within 24 hours with a Link to the Webinar Information Page at our website.  At this page you will be able to enroll/register at GoToWebinar, download class materials, including the CEU Certificate and view the recorded webinar the day following the live session.
  3. Enroll/Register at GoToWebinar using the link provided on the Webinar Information Page.  You will need to enter your name, email address and phone number and select the “Register Now” button.
  4. Receive a Confirmation Email from GoToWebinar with a Link to Join the Webinar (after enrolling/registering).  Use the link on the day of the webinar to join the webinar….if it is your first time, we suggest joining 20 minutes early.  You will also receive a "reminder" email on the day of the webinar - with the link to join the webinar.
  5.  Download Class Materials and CEU Certificate (if applicable) using the links provided on the Webinar Information Page.
  6.  SAVE THE LINK TO THE WEBINAR INFORMATION PAGE TO VIEW THE RECORDED WEBINAR.  The recorded webinar will be available 5:00PM CST the day following the webinar.  ALL OUR WEBINARS ARE RECORDED and available on the Webinar Information Page the day following the webinar.

Q.  How do I access or JOIN THE WEBINAR?
A.  On the day of the webinar you will have to login with your computer by clicking the link in the confirmation email you received from GoToWebinar after you enrolled/registered.  You watch and listen to the webinar over your computer.   If your bandwidth is not sufficient or you do not have speakers you have the option of using the telephone.   A phone number to listen to the webinar is available in the confirmation email from GoToWebinar.  Please see the Webinar “Quick Start” Guide for more specific information.

Q.  How do I LISTEN TO THE WEBINAR?
A.  You can listen to the webinar using the speakers on your computer, a headphone/headset hooked up to your computer or through calling in on the telephone.  When you join the webinar, the sound will automatically come through your computer speakers or headphones/headset hooked up to your computer.  If you want to use the telephone instead, select the “Use Telephone” button in the Audio portion of the control panel on the right side of your screen and dial the phone number and access code found underneath the “UseTelephone” button.  The telephone number and access code are also available in the confirmation email you received from GoToWebinar.  If you have hearing difficulties, it would be best to use headphones/headset. Please see the Webinar “Quick Start” Guide for more specific information. 

Q. What time will the webinar start in my TIME ZONE?
A.  All USA times are listed on the website and email invitation.   The following link has a time zone converter to check the time zone in your area:  www.timeanddate.com 

Q.  Can I ASK QUESTIONS of the presenter? 
A.  You will be able to ask QUESTIONS by typing them into the bottom portion of the control panel which appears on your screen after joining the webinar.  For more information, please download the Webinar “Quick Start” Guide.  Everything will also be explained at the start of the webinar. 

Q.  How do I ACCESS CLASS MATERIALS?
A.  They will be available at the link sent to you after you purchase the webinar.

Q.  Do I need HIGH SPEED INTERNET?
A.  Yes, you will need high speed internet to view the webinar.

Q.  What if I have a MAC and CAN’T DOWNLOAD the recorded webinar? 
A.  If you have a Mac computer you need to have the download below to view the webinar:    http://www.flip4mac.com/wmv_download.htm